At RAY N TERRA, S.L. we only process the personal data of people who contact us as far as necessary. This policy explains how, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Data controller
- Company name: RAY N TERRA, S.L. (single-member limited company)
- Tax ID (NIF): B05642863
- Registered office: C/ Aragón, 76, bajos, puerta B · 07800 Eivissa (Balearic Islands), Spain
- Email: contact@raynterra.com
- Phone: +34 642 47 43 92
2. What data we process
The data you give us when you contact us by WhatsApp, email or phone: your name, your contact details and any information about your project you choose to share. This website has no forms and uses no tracking cookies.
3. What we use it for
- Answering your enquiries.
- Arranging site visits and quotes.
- Managing the contract if you commission a project from us.
- Meeting our legal, tax and accounting obligations.
4. Legal basis
Your consent when you contact us, steps taken at your request before entering into a contract or the performance of that contract, and compliance with legal obligations.
5. How long we keep it
For as long as we handle your enquiry or the contract lasts, and then for the periods required by law, for example six years for accounting records. If your enquiry does not lead to a project, we delete your data within one year at most.
6. Who we share it with
We do not sell or pass on your data, except where required by law. To provide our service we work with providers that process data on our behalf: web hosting and email (Hostinger) and, if you contact us by WhatsApp, WhatsApp Ireland Limited (Meta group). Some of them may process data outside the European Economic Area with the safeguards provided for in the GDPR, such as standard contractual clauses or the EU–US Data Privacy Framework.
7. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to contact@raynterra.com. If you feel your request has not been handled properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Security
We apply reasonable technical and organisational measures to protect your data against loss, unauthorised access or misuse.
9. Changes to this policy
We may update this policy to reflect legal or operational changes. The current version will always be published on this page.
Last updated: October 2026